APPLY FOR THE GUEST SERVICES & MARKETING DIRECTOR POSTION
Position Title: Guest Service & Marketing Director
Classification: Full Time Salary
Reports To: Executive Director
Direct Reports: Food Service Director, Summer Media Team Leader
Key Relationships: Program Director, Maintenance Director, Director of Business Relations
Position Summary
The Guest Services and Marketing Director will seek to create community awareness of all our ministry services and provide an atmosphere conducive to spiritual growth and happy guests.
Key Job Functions
Leadership and Management
- Shares responsibility with the Executive Director to spiritually lead staff, campers, and guests through teaching God’s Word and prayer.
- Provides leadership to direct reports to ensure all areas are utilizing best practices and being effective leaders in implementing effective strategies and initiatives.
- Assists the Program Director with recruiting and hiring summer team members.
Guest Services
- Communicates with potential guest groups providing pertinent facility and program information.
- Initiates and executes guest group agreements.
- Functions as the host for guest groups.
- Arranges for other Pine Ridge team members to meet the needs of guest groups, providing clear communication among the guest service team members.
Marketing
- Creates and implements an annual communications schedule for the organization.
- Oversees development of marketing products, including videos, email and print newsletters, brochures, and vendor exhibits and related materials.
- Maintains and updates the camp website.
- Manages social media accounts.
- Oversees summer media team and content creation.
- Visits churches, pastors, schools, expos, etc. to network into the community.
Development
- Works with the Director of Business Operations to manage and oversee annual fundraising initiatives including the banquet, Tee Up Fore Kids, and the Live and Silent Auction.
Other Duties
- A director in a small-medium organization like Pine Ridge is often called upon to perform a wide variety of duties. This may include many of the following duties (not an exhaustive list):
- o Assisting with maintenance duties like repairs, construction, landscaping, and lawn care.
- o Assisting with housekeeping duties like cleaning, sweeping, and mopping.
- o Assisting with running program activities like laser tag, go carting, rock climbing, team building, etc.
- o Assisting with kitchen duties like dish washing, and food preparation
Experience and Qualification Requirements
- Affirms as true the Pine Ridge Statement of Faith.
- Agrees to abide by the Lifestyle Code of Conduct Policy.
- Has a sincere love for Jesus that shows in a consistent and evident walk with Christ.
- Committed to the mission and ministry philosophy of Pine Ridge.
- Shows the ability to understand and lead people.
- Has people centered skills including experience in marketing and sales.
- Three years of experience working at a camp is preferred.
- Possess a bachelor degree in marketing or related fields.
- Has prior experience in leadership.
- Has skill sets in areas of communication, networking, public speaking, technology, marketing, and social media.
Working Conditions and Physical Requirements
- Live in camp-provided housing (serving guests with needs through all hours of the day).
- Must be able to lift, bend, and twist.
- Ability to push and pull loads.
- Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance.
- Good hand-eye coordination.
- Auditory ability to hear and understand conversational levels of sound in an ordinary office environment.
The above statements are intended to describe the general nature, types of work performed and qualifications required of employees assigned to this position. They are not intended or should be taken as an exhaustive list of and responsibilities, duties, and requirements of personnel so classified. All indicated qualifications, duties and functions are essential job functions for purposes of the Americans with Disabilities Act (ADA).